Skinsmonkey - AR/VR Gameplay Testing & Optimization Platform

Introduction and Data Controller

Welcome to Skinsmonkey, your trusted partner in AR/VR gameplay testing and optimization. We're committed to protecting your personal information and being transparent about how we collect, use, and safeguard your data. This privacy policy explains our practices regarding personal information when you use our services, visit our website at asopinome.com, or interact with our AR/VR testing platform.

Skinsmonkey, located at Amman St, Muhaisnah, Muhaisnah 4, Dubai, United Arab Emirates, serves as the data controller for all personal information collected through our services. We operate under UAE data protection regulations and international best practices to ensure your privacy rights are respected and protected.

Our commitment extends beyond legal compliance – we believe privacy is fundamental to building trust with our gaming community and development partners.

Information We Collect

Personal Information You Provide

When you create an account or use our AR/VR testing services, we collect information you voluntarily provide. This includes your name, email address, company affiliation, and professional details relevant to game development. We also collect project specifications, testing requirements, and feedback you submit through our platform.

Account registration information including name, email, and professional credentials
Project details and game specifications for testing purposes
Communication preferences and support inquiries
Payment information processed through secure third-party providers
Feedback and survey responses about our services

Technical Data and Usage Information

Our AR/VR testing platform automatically collects technical data necessary for service delivery and optimization. This includes device specifications, performance metrics, interaction patterns, and system logs. We analyze this data to improve our testing methodologies and provide better insights to game developers.

Website analytics help us understand user behavior and improve our platform. We track page views, session duration, feature usage, and navigation patterns. This information is aggregated and anonymized whenever possible to protect individual privacy while enabling service improvements.

Gameplay and Testing Data

During AR/VR testing sessions, we collect gameplay data including user interactions, movement patterns, performance metrics, and feedback responses. This data is essential for providing comprehensive testing reports and optimization recommendations. All gameplay data is processed with strict confidentiality measures to protect both tester privacy and client intellectual property.

How We Use Your Information

We use collected information primarily to deliver our AR/VR testing services and maintain our platform. This includes processing testing requests, generating performance reports, facilitating communication between clients and testers, and providing technical support. Your data enables us to match appropriate testers with specific projects based on expertise and requirements.

Service improvement represents another key use of your information. We analyze usage patterns and feedback to enhance our testing methodologies, develop new features, and optimize platform performance. This analysis helps us stay current with evolving AR/VR technologies and gaming industry needs.

Communication and Marketing

We may use your contact information to send service-related communications, including testing updates, platform announcements, and industry insights. Marketing communications are sent only with your explicit consent and include easy unsubscribe options. We respect your communication preferences and will never share your information with third-party marketers.

Data Sharing and Third Parties

We maintain strict controls over data sharing and work only with trusted partners who meet our privacy standards. Client information is shared with assigned testers only to the extent necessary for project completion. Tester information is shared with clients only with explicit consent and typically limited to professional credentials and testing expertise.

Third-party service providers support our operations in areas like payment processing, cloud hosting, and analytics. These providers operate under strict data processing agreements and are prohibited from using your information for any purpose other than providing services to Skinsmonkey. We regularly audit these relationships to ensure continued compliance with our privacy standards.

We never sell personal information to third parties and will only disclose information when required by law or to protect our legitimate business interests.

Data Security and Protection

Security is paramount in our data handling practices. We implement multiple layers of protection including encryption for data in transit and at rest, secure authentication systems, and regular security audits. Our infrastructure is hosted with reputable cloud providers who maintain industry-standard security certifications.

Access controls ensure that only authorized personnel can access personal information, and access is granted on a need-to-know basis. We maintain detailed access logs and conduct regular reviews of user permissions. All staff members receive privacy training and are bound by confidentiality agreements.

Incident Response

In the unlikely event of a data breach, we have established procedures for immediate containment, assessment, and notification. We will notify affected individuals and relevant authorities within required timeframes and provide clear information about the incident and steps being taken to address it.

Your Privacy Rights

You have significant control over your personal information and how it's used. These rights include accessing your data, correcting inaccuracies, requesting deletion, and objecting to certain processing activities. You can exercise these rights by contacting us directly or through your account settings where applicable.

Right	Description	How to Exercise
Access	Request copies of your personal information	Contact support or use account dashboard
Correction	Update or correct inaccurate information	Edit through account settings or contact support
Deletion	Request removal of your personal data	Submit deletion request through support
Portability	Receive your data in a structured format	Request data export through support
Objection	Object to certain processing activities	Contact support with specific objections

Please note that some rights may be limited by legal requirements or legitimate business interests. For example, we may need to retain certain information for legal compliance or to fulfill contractual obligations. We'll always explain any limitations when responding to your requests.

Data Retention and Deletion

We retain personal information only as long as necessary for the purposes outlined in this policy. Account information is maintained while your account remains active and for a reasonable period afterward to facilitate account reactivation if desired. Project data is typically retained for one year after project completion to support ongoing client needs and service improvement.

Deletion procedures are automated where possible and follow a systematic approach. When information is no longer needed, it's securely deleted from our systems including backups and archives. Some information may be retained longer if required by law or for legitimate business purposes such as dispute resolution or fraud prevention.

Account Closure

When you close your account, we begin the deletion process immediately. Most personal information is removed within 30 days, though some data may be retained longer for legal or business purposes. We'll provide clear information about what information is retained and for how long when you request account closure.

International Data Transfers

As part of our global operations, personal information may be transferred to countries outside the UAE. These transfers are conducted with appropriate safeguards to protect your privacy rights. We use standard contractual clauses, adequacy decisions, and other legal mechanisms to ensure your information receives adequate protection regardless of location.

Our primary data processing occurs within the UAE and other jurisdictions with strong data protection laws. When transfers to other countries are necessary, we implement additional security measures and ensure our partners meet equivalent privacy standards. You can request information about specific transfer safeguards by contacting our privacy team.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your experience and provide essential functionality. Essential cookies enable basic site operations like user authentication and security features. Analytics cookies help us understand site usage and improve our services. We also use preference cookies to remember your settings and choices.

You can control cookie settings through your browser preferences and our cookie consent manager. Disabling certain cookies may affect site functionality, but you'll always retain access to essential features. We don't use cookies for cross-site tracking or intrusive advertising purposes.

Children's Privacy

Our services are designed for professional use and are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we discover that we have inadvertently collected information from someone under 18, we will take immediate steps to delete that information and terminate any associated accounts.

Parents or guardians who believe their child has provided personal information to us should contact our privacy team immediately. We take children's privacy seriously and will respond promptly to any concerns or requests for information removal.

Changes to This Privacy Policy

We may update this privacy policy periodically to reflect changes in our practices, legal requirements, or service offerings. Significant changes will be communicated through email notifications and prominent website notices. We encourage you to review this policy regularly to stay informed about how we protect your information.

The date at the top of this policy indicates when it was last updated. Previous versions are available upon request for your reference. Continued use of our services after policy changes indicates acceptance of the updated terms, though we'll seek explicit consent for material changes affecting your rights.

Privacy Policy